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Our Water Leak Detection Process
- When you notice a water leak in your home or business, call our 24/7 emergency number to take action right away. Prior to our arrival we will attempt to guide you through turning off your water supply. This will prevent further water from entering your home and causing more damage. Quick action here can be the difference between losing valuables or not.
- When our team arrives we will quickly access your home, or business, and begin inspection, cleaning and restoration. Our certified technicians will begin the process to locate the source of the problem and assist in eliminating the source of the water. Stopping the source of the water must happen before we can begin restore services. Restore Rabbit is the industry best in leak detection.
- Troubleshooting the symptoms, our tech will discuss how you learned you might have a problem. Are there water line signs on the wall? Water dripping from a fixture? Simply a high water bill? This will involve our experienced tech isolating the water supply to the home.
- Conduct a thorough walk-through of the property. Here the tech will be using their trained eye to see signs of water damage that an average homeowner may not notice.
- Use thermal tools to visually find a problem water line. Often times this is all that is needed if the water problem is on the inside of the home.
- If thermal tools cannot locate the source of the problem, we will use audible leak detection services. This involves our tech using highly sensitive (acoustic) listening equipment that can hear the water exiting the pipe. You can see in the photo an example of a tech listening for a leak on an interior wall of a home.
- We will pinpoint the location of the problem on the interior or exterior of the home.
- Once we have found the problem we will discuss options with the homeowner to resolve it. If this is on the interior of the home it almost always involves opening drywall.
- We have local plumbing partners that perform any pipe repair that is needed. We only partner with plumbers that have proven to provide only the best quality services.
- If the problem is on the interior of the home we will isolate the water supply and begin the dry-out process immediately.
- Immediately beginning the dry-out process is critical to preventing mold growth and further damage to your home and valuables.
